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Frequently Asked Questions


How we are keeping our clients safe

  • We adhere to all CDC/FED guidelines

  • We clean & disinfect salon tools, equipment, towels & surfaces between every client

  • All therapist wash their hands frequently before and after services and throughout the day and service

  • In addition to cleaning & disinfecting the room, we constantly run a H13 HEPA Air Purifier that safely and quietly removes Allergies, Pollen, Dust, Odor, Mold from the air

What we ask of our clients

  • Stay at home if you or anyone in your household has any symptoms of illness

  • Wash their hands upon entering the spa

  • Do not to bring ANY guests to the salon, unless they have an appointment

  • Refrain from eating or drinking in the spa

Scheduled Appointments

  • A non-refundable deposit is required on all appointments

  • There is a 50% charge for all no shows

  • Please provide a 24 Hour cancellation/reschedule notice

  • Adhere to our late cancellation fee 

  • If you are more than 15 mins late, your appointment will be cancelled and the card on file will be charged 50% of the remaining balance

When are items shipped

  • Items purchased online will be shipped within 5-10 business days

  • Free shipping on all orders over $100

Return & Refund Policy

  • No refunds

  • No returns

  • We pride ourselves in providing exceptional customer service, though we understand there are some exceptions | Please see the owner for more details

Privacy Policy

It is our obligation to protect your privacy. We are providing our privacy policy listed below. Any personal information submitted on this site is kept in private and will not be used for other purposes than to:

  • Deliver a product that you ordered

  • Alert you about the potential changes, or other news related to our company or products

  • Disclose information in case law demands us to do so

  • We will not disclose your information to any third party unless you give us your permission to do so. We commit to save your personal information from any misuse, alteration, or disclosure. 

Please contact us if you have any questions about our privacy policy.

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